Working with the ABPI Code of Practice
With the new ABPI Code of Practice introduced in July, it is essential that marketers are completely up to date with the new rules and issues that came into play. Therefore, the PM Society, in conjunction with the Prescription Medicines Code of Practice Authority (PMCPA) put together a programme of Update workshops to provide Society members with an opportunity to get to grips with the new Code. This was held at The Brit Oval Conference Centre and was the fifth successful collaboration between the two organisations.

Proceedings began with Heather Simmonds, Director at the PMCPA, providing us with a short overview of '50 years of the ABPI Code'. As you can imagine there have been many developments in this constantly changing environment and Heather provided a great insight into how, in it's 50 years of existence, the Code has been adapted to meet the requirements of the Industry since it's inception before any UK Legislation was in place (some 9 years after the launch of the NHS).
An excellent and informative leaflet was handed out to delegates summarising the key dates in the history of the Code, starting with the publication of the first edition of the Code in Practice in October 1958 to 2nd October, it's 50th anniversary, which can all be found on their website www.pmcpa.org.uk
In addition to providing us with the background dates and details, Heather gave delegates three pieces of advice to bear in mind to enable us all to keep within the ABPI Code:
- Can you substantiate everything you say?
- What would your competitor say?
- How would it look if it appeared on the front page of the papers?
Everyone agreed that this was sound advice and was an excellent introduction to a short Q+A session between Heather Simmonds and Joan Barnard, from the company Code in Practice on the key changes that have been introduced in July 2008, mainly resulting from changes to the EFPIA (European) Code and as a member of EFPIA the ABPI is required to ensure that its Code is consistent with the EFPIA Code.
Full reviews have been published and are available to purchase from Code In Practice or Network Pharma. Although there are a lot of changes to the Code for 208, many of them are relatively minor points of clarification or general ‘tidying up' However, the most significant changes highlighted included:
New clauses
- Use of Consultants (including speakers)
- Relationships with patient organisations
- Non-interventional studies
Revised clauses
- Medical and educational goods and services
- Promotional materials
- Samples
- Company scientific services
Following this useful overview, the remainder of the day and its key focus was for delegates to participate in interactive workshop sessions. Some of the industry's leading compliance experts facilitated this broad range of small, dynamic interactive workshops which provided delegates with excellent insight and value from their chosen topics.
| Joan Barnard | Code In Practice |
| Christine Cameron | Cameron Medical Communications |
| Anne Fairey | Fairey Medical |
| Steven Gray | Steven Gray Consulting |
| Ian Hale | Code In Practice |
| Felix Jackson | medCrowd |
| Jane Marshall | Sanofi Aventis |
| Sharon McCulloch | Code In Practice |
| Andrea Ward | Allergan |
Each delegate was able to participate in three interactive workshops, each with not more than 15 participants from a choice of 12 topics including: Use of Consultants, Working with Patient Groups, Working on the Internet, Pre-license activity, and Advertising: the nitty gritty, to name a few.
A short summary of the key points from each of the workshops is outlined below, however due to the interactive nature of these workshops and number held, a full report detailing all issues raised has not been included.
Facilitated by Steven Gray, Steven Gray Consulting
In the era of global branding and international activities, there is a need to be cogniscent of Codes in countries other than the UK. The workshop explored the similarities between Codes within Europe and highlighted some of the variations.
Perhaps surprisingly, the ABPI Code is not the strictest Code in every area, however it is probably the most rigorously enforced! Every Code has its own quirks and simply applying the UK's standards will by no means guarantee compliance in every country.
Global campaigns should therefore be planned and structured so that they meet basic minimum standards and also allow flexibility in local application. This will provide greater opportunities to facilitate compliance without dropping to the lowest common denominator. It does mean relinquishing some control in global branding consistency but does not need to compromise the overall brand strategy.
Awareness of local differences is key in central planning; seeking the advice of the local signatories is critical in local delivery.
Facilitated by Joan Barnard, Code In Practice
The Code, and legislation, prohibits the promotion of a medicine (or indication) before it is licensed. To be acceptable therefore, any activity during the pre-licence period must be non-promotional, but what does ‘non-promotional' mean?
There are a number of activities which can be considered to be ‘non-promotional' and can thus be undertaken pre-licence e.g.
- Clinical research
- Market research
- Public relations activity
- Provision of financial information
- Responding to requests for information
- Advisory Boards
- Information to budget holders
- Disease awareness
- Corporate advertising
However for all of these, there is the rather unhelpful caveat that this is only the case if they are ‘not promotional'. A key question to ask is ‘What is the purpose of this activity?' Bona fide activity in these areas is likely to be acceptable, ‘high-jacking' them for promotional purposes are not. How the activities are carried out, and by whom, is also very important.
Overall, there is much that can legitimately be done pre-licence, but there are many ways of getting it wrong. Any activity must be managed extremely carefully, with great attention to detail.
Facilitated by Felix Jackson, medCrowd
Attendance was high as the 2008 ABPI Code1 has few clauses that specifically deal with pharmaceutical companies' activities on the Internet. We discussed many issues, the main ones highlighted below.
The Code states that “unless access to promotional material about prescription only medicines is limited to health professionals and appropriate administrative staff, a pharmaceutical company website or a company sponsored website must provide information for the public.”2 Therefore, a login is now not essential if an appropriate website is provided for patients.
External links from a company (or company-sponsored) website to a third-party are possible. However, the company may be found responsible for this content. Therefore, links must be considered carefully and used sparingly.
Reference to the PMCPA Code Advice on blogs3 led to the conclusion that user-generated content is feasible, but only when moderated (ie checked before going ‘live'). Free-contributions are not possible as they cannot be controlled and they still remain the responsibility of the company.
Overall, the ABPI Code's lack of detail was appreciated for the freedom it gives, but more clarity on certain issues is important before companies will feel confident to engage in this complex and dynamic area.
1 ABPI Code of Practice for the Pharmaceutical Industry. 2008 Ed
2 Supplementary Information to Clause 24.1. ABPI Code of Practice for the Pharmaceutical Industry. 2008 Ed
3 PMCPA Code Advice on Blogs. www.pmcpa.org.uk. 15-Jul-7
Facilitated by Anne Fairey, Fairey Medical
The 2008 Code of Practice contains a new Clause, 23, dedicated to Relationships with Patient Organisations. This Workshop discussed the major impacts that this new Clause will have on day to day working practices and identified the following key areas that will need to be addressed:
- The purpose of any information supplied to a Patient Organisation must be made clear (S.I to Clause 23.2)
- A written agreement must be in place covering exactly what has been agreed by each party (Clause 23.3)
- Companies must make publicly available annually a list of Patient Organisations supported either financially or by other significant activities (Clause 23.7)
The Workshop participants felt that all the above were easily achievable but that new processes may have to be implemented.
One issue that arose was that of sole funding, which a Company must not require, of a Patient Organisation but which may occur by default. It was concluded that as long as evidence existed that a) the Company had not specified sole funding and b) the Patient Organisation had sought additional sources of funding, this would be acceptable.
The Workshop concluded that working with Patient Organisations remains an attractive and useful activity.
More information including a presentation, details of requirements for the written agreement and information on disclosure are available at the PMCPA website.
Facilitated by Anne Fairey, Fairey Medical
Advisory Boards appear to be a universal activity of all pharmaceutical companies and allied agencies. The 2008 Code of Practice contains a new Clause, 20, entitled The Use of Consultants. This Clause covers Advisory Boards, speaker meetings, and training activities and is applicable to individuals and groups of consultants.
This Workshop identified the following areas which might require a change of current practice:
- Identify (and therefore presumably document) a legitimate need for the services to be requested in advance of the activity i.e. not just because there is always an Advisory Board at a particular meeting!
- The compensation offered to the consultant/advisor for the service must be reasonable and reflect fair market value
The second point was the topic of much discussion including who decides what is fair market value and how do you know that you are competitive since hourly and daily rates for varying levels of advisor are not available in the public domain?
Nevertheless, the Workshop concluded that Advisory Board activity will continue and noted that, over time, Fair Market Values will become more transparent.
More information is available at the PMCPA website.
Facilitated by Ian Hale, Code In Practice
During this workshop, Ian Hale provided delegates with a thorough overview of this new Clause, working with the group to ensure a thorough understanding of the detail of the Clause and the published supplementary information.
The workshop enabled delegates to identify and discuss key issues including:
- What does the new clause on consultants aim to achieve?
- What is a fair market value for consultancy services?
- What sort of review process should consultancy agreements undergo and do they need to be certified?
- Who keeps copies of consultancy contracts and for how long do they keep them?
Through a series of relevant questions, the group identified answers to the above issues plus a wide range of other related issues, which furthered their understanding of the need for this new Clause and how to ensure they, and the companies they work with or for conduct transparent, open and honest relationships with the consultants they engage with.
Centrally stored contracts, detailed records of payments made to all consultants that a company works with, written agreements in advance of the commencement of services undertaken and a legitimate need for those services are all essential practice.
It was agreed that Clause 20 was a very good fit with lots of other areas within the Code, but that it might be one of the more challenging areas as it is new.
More information and a downloadable copy of the 2008 Code of Practice including Clause 20 is available at the PMCPA website.
Facilitated by Sharon McCulloch, Code In Practice
The aim of the workshop was to ensure workshop delegates understood what Clause 19 Meetings and Hospitality actually aims to achieve. The Code clearly states that Companies must only provide hospitality to members of the health professions and appropriate administrative staff in association with scientific meetings, congresses and other meetings and training. However, Clause 19 has many specific details that companies must ensure they understand and work with, in order to ensure they are compliant with the Code.
Key areas of discussion during this lively and informative workshop included:
- What does subsistence actually mean?
- Why does Clause 19 mention the GMC?
- Are there any circumstances where you could hold a meeting in a luxury hotel?
- What aspects of the Code should overseas affiliates be reminded about if they organise meetings attended by UK Health professionals?
Facilitator Sharon McCulloch took workshop delegates through various scenarios that they might need to consider when organising events attended by health professionals, to ensure that a thorough understanding of Clause 19 and its detailed supplementary information.
The overall aim Clause 19 is of course to clarify what can and cannot be done and to ensure that education is the primary objective of any event and to avoid hospitality (location/hotel/etc) being the main focus. The drive towards much more transparent and open relationships with health professionals was discussed with the point being made that HPs also have an obligation through their own GMC Code to ensure they do not ask Pharmaceutical companies to break the Code by making demands for inappropriate hospitality.
As with all aspects of the Code the group were advised that there is not substitute for reading the Code to ensure you have the most thorough understanding possible of the detail.
In summary, Steve Clark, Chairman of the PM Society and organiser of this event thanked all of the speakers and workshop facilitators for their excellent input into the day and believed that all of the attendees had a much more thorough understanding of some of the more complex areas of the Code that are particularly relevant to them in their working lives. He added "It's an essential part of modern pharmaceutical marketing that we work effectively WITH the ABPI Code of Practice and the PM Society's partnership with PMCPA means our ABPI Code events are able to help our members achieve this."
Feedback from delegates who attended was very positive overall, with over 90% confirming the event had fulfilled their objectives for attending. Ratings for the venue, facilities and organisation all scored above 4.3 (out of a possible score of 5). There were a number of workshops that scored consistently very high (over 4.5 out of 5) such as ‘Working on the Internet', ‘Meetings and Hospitality' and ‘Use of Consultants' with the others consistently scoring around 4 out of 5.
Held on: 22/09/2008


